Implementation of Full Service Model

Your Plan is Implemented and the Compliance effort begins

The BCA analyst will prepare a USER Guide that will contain all of the info you need for reference or to assist with compliance. The Analyst will use the USER Guide, containing the information below, to oversee the actual implementation process of delivering the services needed for compliance.

Program Documentation provided by your BCA analst

• Massachusetts Compliance Plan a client specific outline of all of the employer’s responsibilities under the new mandates.
• Section 125 Cafeteria Plan and includes instructions on all Federal and State required Cafeteria Plan testing.
• Employer HIRD document provide information for employer to submit to Massachusetts DUA online.
• Personalized Materials Preparation, distribution and collection of the Cafeteria Enrollment Form, Employee HIRD form and supporting material.
• Employee Internet Access to a secure website providing information, a point of contact, etc. Additionally we will also provide support for employee questions via a toll free 800 number that will transfer to the Mass Connector via an Interactive voice platform.

All Publishing is done for you.

The Complete Comply Platform provides you access to the BCA world class technology; including the Employee Communications publishing platform where you never have to see or handle a HIRD form. All forms are printed in our facility, mailed to each employee with a post paid return envelope and when received are scanned and stored with the employees record.



Complete Comply™ Portal Features

    • Secure Access is available to each employer to be able to monitor the process, send and receive secure communications and have an online resource for reference and research. • Employee data is provided through this Portal so that each Massachusetts employee can be examined to determine how they must comply with the mandate.



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